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The Power of Moments: Why Certain Experiences Have Extraordinary Impact

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I also question whether the WOW factor of defining moments is truly transformative. The moment is memorable, but is it the moment or the thing it represents—recognition, connection, trust—that is transformative? And, again, the process the author’s define, which I won’t articulate here here because they deserve the opportunity to lay it out in their own context, is built around some of these fundamentals. My point, again, is one of emphasis and the hierarchy of relative importance. Responsiveness encompasses three things: Understanding: My partner knows how I see myself and what is important to me. Validation: My partner respects who I am and what I want. Caring: My partner takes active and supportive steps in helping me meet” Which raises two questions that are foundational to the book: 1. Can you create defining moments? and 2. Do they really matter? The premise of the book is a resounding “yes” to both. This book replicates this method. However it has one key argument: make great moments. Do not wait for them. It offers strategies about how to create these peak life moments and how to render them resonant, potent and powerful. As always with the Heaths, there is one big idea that is interesting. It probably didn't need a book to carry it.

The Power of Moments: Why Certain Experiences Have Extr… The Power of Moments: Why Certain Experiences Have Extr…

The four noted elements defined in the book: Moments of Elevation, Moments of Insight, Moments of Pride, Moments of Connection-- were fully explained and how these were applied in this breakthrough ideology. It was interesting to note the ways people remember certain life experiences and forget others. The defining moments of our lives influence us in a multitude of ways and impact our understanding of the people, culture and natural world around us. Every culture has their own special and higher moments: celebrations and parties of all kinds, religious customs/rituals, and political civic events, etc. Research supported that with the combination of negative and positive information “Bad was stronger than Good” People tend to remember and obsess over negative experience/outcomes over more positive and happier times. One example was sport fans remembering losses over wins. Here’s our three-part recipe to create more moments of elevation: (1) Boost the sensory appeal; (2) Raise the stakes; (3) Break the script. Usually elevated moments have 2 or 3 of those traits.” Based on the price and the pre-launch publicity, however, this book is clearly seeking transformative status. It is competing among the best business books of the year. And that is the standard by which I have chosen my overall rating. If you are just looking for a good book by a reputable and successful author(s), this book will surely fit the bill. Defining moments rise above the every day (but it takes work!). Need to create memorable delight, boost sensory pleasures - if appropriate, add an element of surprise (Surprise can warp our perceptions of time.) I found THE POWER OF MOMENTS to be a fun read, with lots of practical ideas. I enjoyed the anecdotes that illustrate the principles. Don’t miss the story of how the Ritz Carlton took photos of the forgotten toy “vacationing” around the hotel. Each chapter concludes with a summary called the “Whirlwind review.” I found this summary to be a good recap of the points in each chapter.Why does time fly when you're older? How can we make a memorable moment? How can companies make people feel more connected with their employers? How can we connect with other people? Does it take effort or is it natural? The Power of Moments: Why Certain Experiences Have An Extraordinary Impact written by acclaimed NYT bestselling author’s Chip Heath and his brother Dan Heath, is an engaging and exceptional book that combines the latest research from education, teaching, business, to technology with four basic principal concepts. These concepts shape and define our world, and can be applied to every aspect of our personal and professional lives. I found the chapter on creating elevating moments especially interesting. The authors provide a recipe on creating such a moment:

The Power of Moments: Why Certain Experiences Have Extraordinary Impact The Power of Moments: Why Certain Experiences Have Extraordinary

In the book, we have two goals: First, we want to examine defining moments and identify the traits they have in common. What, specifically, makes a particular experience memorable and meaningful? Our research shows that defining moments share a set of common elements. Second, we want to show you how you can create defining moments by making use of those elements. Why would you want to create them? To enrich your experiences. To connect with others. To make memories. To launch your life or your career or your team in a new direction." Moments of pride commemorate people’s achievements. We feel our chest puff out and our chin lift. 2. There are three practical principles we can use to create more moments of pride: (1) Recognize others; (2) Multiply meaningful milestones; (3) Practice courage. The first principle creates defining moments for others; the latter two allow us to create defining moments for ourselves. 3. We dramatically underinvest in recognition. • Researcher Wiley: 80% of supervisors say they frequently express appreciation, while less than 20% of employees agree. 4. Effective recognition is personal, not programmatic. (“ Employee of the Month” doesn’t cut it.) • Risinger at Eli Lilly used “tailored rewards” (e.g., Bose headphones) to show his team: I saw what you did and I appreciate it. 5. Recognition is characterized by a disjunction: A small investment of effort yields a huge reward for the recipient. • Kira Sloop, the middle school student, had her life changed by a music teacher who told her that her voice was beautiful. 6. To create moments of pride for ourselves, we should multiply meaningful milestones—reframing a long journey so that it features many “finish lines.” • The author Kamb planned ways to “level up”—for instance “Learn how to play ‘Concerning Hobbits’ from The Fellowship of the Ring”—toward his long-term goal of mastering the fiddle.” Defining moments capture us at our best—moments of achievement, moments of courage. Need to plan for a series of milestone moments that build on each other en route to a larger goal. Defining moments are social: weddings, graduations, baptisms, vacations, work triumphs, bar and bat mitzvahs, speeches, sporting events. These moments are strengthened because we share them with others. Another chapter under Insight is “stretch for insight”. This especially applies to mentors, where you should set high standards + provide assurance + direction + support to help them stretch, to acquire insight. This may put them in difficult situations, but with the above, you not only put them in situations just at their capability—you also assure them that they can get through it.Secondly, the authors note early on, “Our lives are measured in moments, and defining moments are the ones that endure in our memories.” If you accept that premise then this is the book for you.

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